Inside Information Agent
Job Number0966 Classification Title: Clerk III Job Posting: Mar 31, 2008 - Apr 8, 2008 Union: CSU 52
Number of Openings (approximation): 1 - Permanent - Full-time
Department:Inside Information (Corporate Services Department)
Work Location(s)
9803 102a Avenue
Edmonton T5J 3A3
Description
As a front-line service centre agent, the primary function is to deliver quality information and services to City of Edmonton employees.
Duties include:
Delivering information in a timely, concise, courteous manner driven by customer service.
Agents must be knowledgeable of all aspects of the service centre and the Corporate Services Department; and keep up to date on policies and procedures.
Delivering efficient and timely customer service and information to employees, management and third party agencies.
Clarifying client needs to provide resolution that meet and exceed the client’s expectations.
Being aware and constantly keeping updated on policies, procedures and information sources that customers may request.
Utilizing available technology and software applications to maximize service accuracy and efficiency.
Entering data into appropriate network systems and databases.
Completing paperwork and related client transactions in a timely and accurate manner within department policies and procedures.
Qualifications
Completion of the twelfth (12th) school grade, including business subjects with emphasis on general office practices, or completion of an appropriate certificate program from an approved business school/college. Call Centre training preferred.
Minimum 3 years experience in a customer service environment (in a call centre). Demonstrated understanding of the City of Edmonton departments and their businesses, especially the services that the Corporate Services Department provides to department customers.
Proficiency in Microsoft Office, Outlook, Word & Excel and other knowledge database tools.
Highly developed customer service, interpersonal, communication skills, and the ability to meet constant deadlines.
Ability to work in a fast paced, high-volume environment.
Demonstrated ability as an active team player.
Must have strong skills in analysis, problem solving, and multitasking.
Applicants may be tested.
Hours of Work: 33.75 hours per week, Monday — Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.
Salary Range: 21M, Salary Grade: 012, $19.97 - $25.04 (Hourly), $1,347.91 - $1,690.13 (Bi-Weekly), $35,180.39 - $44,112.46 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
General: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office. The City of Edmonton thanks all applicants for their interest in this employment opportunity; however, only those candidates considered for the position will be contacted.
HUMAN RESOURCES CONSULTANT: AA/MB
Monday, March 31, 2008
Thursday, March 27, 2008
Accounting Assistant - Accounts Receivable
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Accounting Assistant - Accounts Receivable
Job Number0934 Classification Title: Accounting Assistant Job Posting: Mar 27, 2008 - Apr 4, 2008 Union: CSU 52
Number of Openings (approximation): 1 - Permanent - Full-time
Department:Treasury Management Section (Corporate Services Department)
Work Location(s)
7 Sir Winston Churchill Square
T5J 2V4
Description
In this basic level accounting position, you will apply your knowledge of accounting principles and practices to maintain and update Accounts Receivable and Corporate Billing financial records. Specifically, this will include:
Producing customer invoices and statements including Ambulance Services.
Checking/reviewing the completeness/accuracy of a variety of financial records and documents including invoices, credit memos, payment remittance documents, customer statements and reports.
Preparing detailed customer account reconciliations including charges, adjustments, mail returns, payments, NSF cheques, and refunds.
Posting billing information, adjustments, and journal entries to customer and related Business Area accounts.
Ensuring adequate supporting documentation is collected and maintained.
Reviewing and analyzing customer accounts and responding to customer inquiries and resolving disputed invoices.
Follow up on collection of delinquent customer accounts including communicating with customers, collection agencies and providing customer status reports to operating business areas.
Recommend bad debt write-off and allowance for doubtful accounts provision.
Assist in preparing year-end accounts receivable statements.
Research and collect billing information through variety of databases and agencies.
Perform other related duties as required.
Qualifications
A recognized accounting certificate and one (1) year of experience in an office environment.
A basic working knowledge of the Corporate Financial Systems, including SAP and other related business applications. Working knowledge of accounts receivable applications preferred.
Demonstrated competency in the use of Microsoft Office applications and spreadsheets.
Demonstrated ability to deal courteously with the public and make decisions within established policies.
Basic knowledge of accounting, administrative procedures and regulations including GAAP, GST, and FOIP (Freedom of Information and Protection of Privacy Act).
Hours of Work: 33.75 hours per week, Monday — Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.
Salary Range: 21M, Salary Grade: 013, $20.86 - $26.18 (Hourly), $1,407.85 - $1,766.81(Bi-Weekly), $36,744.82 - $46,113.81(Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
General: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office. The City of Edmonton thanks all applicants for their interest in this employment opportunity; however, only those candidates considered for the position will be contacted.
Human Resources Consultant: RF/MB
Accounting Assistant - Accounts Receivable
Job Number0934 Classification Title: Accounting Assistant Job Posting: Mar 27, 2008 - Apr 4, 2008 Union: CSU 52
Number of Openings (approximation): 1 - Permanent - Full-time
Department:Treasury Management Section (Corporate Services Department)
Work Location(s)
7 Sir Winston Churchill Square
T5J 2V4
Description
In this basic level accounting position, you will apply your knowledge of accounting principles and practices to maintain and update Accounts Receivable and Corporate Billing financial records. Specifically, this will include:
Producing customer invoices and statements including Ambulance Services.
Checking/reviewing the completeness/accuracy of a variety of financial records and documents including invoices, credit memos, payment remittance documents, customer statements and reports.
Preparing detailed customer account reconciliations including charges, adjustments, mail returns, payments, NSF cheques, and refunds.
Posting billing information, adjustments, and journal entries to customer and related Business Area accounts.
Ensuring adequate supporting documentation is collected and maintained.
Reviewing and analyzing customer accounts and responding to customer inquiries and resolving disputed invoices.
Follow up on collection of delinquent customer accounts including communicating with customers, collection agencies and providing customer status reports to operating business areas.
Recommend bad debt write-off and allowance for doubtful accounts provision.
Assist in preparing year-end accounts receivable statements.
Research and collect billing information through variety of databases and agencies.
Perform other related duties as required.
Qualifications
A recognized accounting certificate and one (1) year of experience in an office environment.
A basic working knowledge of the Corporate Financial Systems, including SAP and other related business applications. Working knowledge of accounts receivable applications preferred.
Demonstrated competency in the use of Microsoft Office applications and spreadsheets.
Demonstrated ability to deal courteously with the public and make decisions within established policies.
Basic knowledge of accounting, administrative procedures and regulations including GAAP, GST, and FOIP (Freedom of Information and Protection of Privacy Act).
Hours of Work: 33.75 hours per week, Monday — Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.
Salary Range: 21M, Salary Grade: 013, $20.86 - $26.18 (Hourly), $1,407.85 - $1,766.81(Bi-Weekly), $36,744.82 - $46,113.81(Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
General: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office. The City of Edmonton thanks all applicants for their interest in this employment opportunity; however, only those candidates considered for the position will be contacted.
Human Resources Consultant: RF/MB
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Accounting Assistant - Accounts Receivable
Job Number0934 Classification Title: Accounting Assistant Job Posting: Mar 27, 2008 - Apr 4, 2008 Union: CSU 52
Number of Openings (approximation): 1 - Permanent - Full-time
Department:Treasury Management Section (Corporate Services Department)
Work Location(s)
7 Sir Winston Churchill Square
T5J 2V4
Description
In this basic level accounting position, you will apply your knowledge of accounting principles and practices to maintain and update Accounts Receivable and Corporate Billing financial records. Specifically, this will include:
Producing customer invoices and statements including Ambulance Services.
Checking/reviewing the completeness/accuracy of a variety of financial records and documents including invoices, credit memos, payment remittance documents, customer statements and reports.
Preparing detailed customer account reconciliations including charges, adjustments, mail returns, payments, NSF cheques, and refunds.
Posting billing information, adjustments, and journal entries to customer and related Business Area accounts.
Ensuring adequate supporting documentation is collected and maintained.
Reviewing and analyzing customer accounts and responding to customer inquiries and resolving disputed invoices.
Follow up on collection of delinquent customer accounts including communicating with customers, collection agencies and providing customer status reports to operating business areas.
Recommend bad debt write-off and allowance for doubtful accounts provision.
Assist in preparing year-end accounts receivable statements.
Research and collect billing information through variety of databases and agencies.
Perform other related duties as required.
Qualifications
A recognized accounting certificate and one (1) year of experience in an office environment.
A basic working knowledge of the Corporate Financial Systems, including SAP and other related business applications. Working knowledge of accounts receivable applications preferred.
Demonstrated competency in the use of Microsoft Office applications and spreadsheets.
Demonstrated ability to deal courteously with the public and make decisions within established policies.
Basic knowledge of accounting, administrative procedures and regulations including GAAP, GST, and FOIP (Freedom of Information and Protection of Privacy Act).
Hours of Work: 33.75 hours per week, Monday — Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.
Salary Range: 21M, Salary Grade: 013, $20.86 - $26.18 (Hourly), $1,407.85 - $1,766.81(Bi-Weekly), $36,744.82 - $46,113.81(Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
General: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office. The City of Edmonton thanks all applicants for their interest in this employment opportunity; however, only those candidates considered for the position will be contacted.
Human Resources Consultant: RF/MB
Accounting Assistant - Accounts Receivable
Job Number0934 Classification Title: Accounting Assistant Job Posting: Mar 27, 2008 - Apr 4, 2008 Union: CSU 52
Number of Openings (approximation): 1 - Permanent - Full-time
Department:Treasury Management Section (Corporate Services Department)
Work Location(s)
7 Sir Winston Churchill Square
T5J 2V4
Description
In this basic level accounting position, you will apply your knowledge of accounting principles and practices to maintain and update Accounts Receivable and Corporate Billing financial records. Specifically, this will include:
Producing customer invoices and statements including Ambulance Services.
Checking/reviewing the completeness/accuracy of a variety of financial records and documents including invoices, credit memos, payment remittance documents, customer statements and reports.
Preparing detailed customer account reconciliations including charges, adjustments, mail returns, payments, NSF cheques, and refunds.
Posting billing information, adjustments, and journal entries to customer and related Business Area accounts.
Ensuring adequate supporting documentation is collected and maintained.
Reviewing and analyzing customer accounts and responding to customer inquiries and resolving disputed invoices.
Follow up on collection of delinquent customer accounts including communicating with customers, collection agencies and providing customer status reports to operating business areas.
Recommend bad debt write-off and allowance for doubtful accounts provision.
Assist in preparing year-end accounts receivable statements.
Research and collect billing information through variety of databases and agencies.
Perform other related duties as required.
Qualifications
A recognized accounting certificate and one (1) year of experience in an office environment.
A basic working knowledge of the Corporate Financial Systems, including SAP and other related business applications. Working knowledge of accounts receivable applications preferred.
Demonstrated competency in the use of Microsoft Office applications and spreadsheets.
Demonstrated ability to deal courteously with the public and make decisions within established policies.
Basic knowledge of accounting, administrative procedures and regulations including GAAP, GST, and FOIP (Freedom of Information and Protection of Privacy Act).
Hours of Work: 33.75 hours per week, Monday — Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.
Salary Range: 21M, Salary Grade: 013, $20.86 - $26.18 (Hourly), $1,407.85 - $1,766.81(Bi-Weekly), $36,744.82 - $46,113.81(Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
General: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office. The City of Edmonton thanks all applicants for their interest in this employment opportunity; however, only those candidates considered for the position will be contacted.
Human Resources Consultant: RF/MB
Monday, March 10, 2008
ARB...cl 111..0703
Assessment Review Board (ARB) Assistant - 0703
Clerk III Job Posting: Mar 4, 2008 - Mar 12, 2008 Union: CSU 52
Number of Openings (approximation): 1 - Standard - Full-time
Department: Office of the City Manager
Work Location(s)
1 Sir Winston Churchill Square
T5J 2R7
Description The Assessment Review Board requires a highly organized and motivated person to provide administrative support for the Board. Duties will include:• Provide administrative support to Board Members in a quasi-judicial environment;• Develop and maintain a solid working knowledge of Assessment Review Board policies and procedures and pertinent legislation affecting complaints and hearings;• Manage Board hearing arrangements by working closely with Board Members to ensure cases are heard according to the schedule and make changes where delays or backlogs are anticipated;• Review case files for completeness and accuracy after hearings;• Maintain records and ensure hearing rooms are ready and properly maintained;• Manage hearing materials by ensuring materials, legislation, forms and other resources needed by Board Members are available;• Greet parties and their representatives and determine the Boards readiness to proceed; • Provide administrative support for Assessment Review Board professional staff; • Participate in the daily operational activities of the Assessment Review Board including accurate data entry, filing of documents and general office duties.
Qualifications
• Completion of a grade twelve (12) including business subjects with emphasis on general office practices or completion of an appropriate certificate program from an approved business school or college. Post secondary courses in legal processes, law or related field would be an asset.• A minimum of 3 years diversified word processing experience including coordinating and scheduling of calendars and explaining City policies and processes to the public.• Proficiency in MS Office including Word and Excel.• Must possess a basic understanding of quasi-judicial tribunals or court hearings and their processes.• Strong problem solving ability with an emphasis on accuracy.• Outstanding customer service skills including interpreting, researching, and communicating various policies and processes.• Ability to handle conflicting immediate priorities in a fast-paced, high-volume environment.• Excellent verbal and written communication skills.
HOURS OF WORK: 33.75 hours per week, Monday — Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.
SALARY RANGE: 21M, Salary Grade: 012, $19.969- $25.03 (Hourly), $1,347.91 - $1,690.13 (Bi-Weekly), $35,180.39- $44,112.46 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
GENERAL: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office. The City of Edmonton thanks all applicants for their interest in this employment opportunity; however, only those candidates considered for the position will be contacted.
Total Hours per Week: 33.75
Clerk III Job Posting: Mar 4, 2008 - Mar 12, 2008 Union: CSU 52
Number of Openings (approximation): 1 - Standard - Full-time
Department: Office of the City Manager
Work Location(s)
1 Sir Winston Churchill Square
T5J 2R7
Description The Assessment Review Board requires a highly organized and motivated person to provide administrative support for the Board. Duties will include:• Provide administrative support to Board Members in a quasi-judicial environment;• Develop and maintain a solid working knowledge of Assessment Review Board policies and procedures and pertinent legislation affecting complaints and hearings;• Manage Board hearing arrangements by working closely with Board Members to ensure cases are heard according to the schedule and make changes where delays or backlogs are anticipated;• Review case files for completeness and accuracy after hearings;• Maintain records and ensure hearing rooms are ready and properly maintained;• Manage hearing materials by ensuring materials, legislation, forms and other resources needed by Board Members are available;• Greet parties and their representatives and determine the Boards readiness to proceed; • Provide administrative support for Assessment Review Board professional staff; • Participate in the daily operational activities of the Assessment Review Board including accurate data entry, filing of documents and general office duties.
Qualifications
• Completion of a grade twelve (12) including business subjects with emphasis on general office practices or completion of an appropriate certificate program from an approved business school or college. Post secondary courses in legal processes, law or related field would be an asset.• A minimum of 3 years diversified word processing experience including coordinating and scheduling of calendars and explaining City policies and processes to the public.• Proficiency in MS Office including Word and Excel.• Must possess a basic understanding of quasi-judicial tribunals or court hearings and their processes.• Strong problem solving ability with an emphasis on accuracy.• Outstanding customer service skills including interpreting, researching, and communicating various policies and processes.• Ability to handle conflicting immediate priorities in a fast-paced, high-volume environment.• Excellent verbal and written communication skills.
HOURS OF WORK: 33.75 hours per week, Monday — Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.
SALARY RANGE: 21M, Salary Grade: 012, $19.969- $25.03 (Hourly), $1,347.91 - $1,690.13 (Bi-Weekly), $35,180.39- $44,112.46 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
GENERAL: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office. The City of Edmonton thanks all applicants for their interest in this employment opportunity; however, only those candidates considered for the position will be contacted.
Total Hours per Week: 33.75
Friday, March 7, 2008
cl 111 0663
Clerk III - 0663
Clerk III Job Posting: Mar 5, 2008 - Mar 12, 2008 Union: CSU 52
Number of Openings (approximation): 1 - Permanent - Full-time
Department: Housing Services Section
Work Location(s)
9803 102a Avenue
Edmonton T5J 3A3
Description
As one of the Coordinators reporting to the Senior Safety Codes Officer you will function as the main filtering point for complaints on derelict housing/buildings for the City of Edmonton. Responsibilities include:
Compose correspondence on derelict properties to other City staff/Departments, owners, agencies, the general public, City Councilors and other elected officials;
Respond to telephone complaints and inquiries on derelict properties by recording information and making referrals to appropriate department/agency as required;
Effective research, compilation and delivery of sensitive documents required in legal and quasi-judicial hearings;
Co-ordinate with external agencies to support action taken on derelict housing;
Gather statistical information and maintain database records;
Perform related duties as assigned.
Qualifications
Completion of the twelfth (12th) school grade, including business subjects with emphasis on general office practices, OR completion of an appropriate certificate program from an approved business school/college and a minimum of three (3) year's progressively responsible experience in the area of housing or construction and the Safety Codes Act.
Ability to establish priorities and to handle several tasks simultaneously.
Strong written, verbal, listening and conflict resolution skills.
Strong computer skills (Microsoft Word, Excel, Outlook).
Experience with POSSE considered an asset.
Excellent customer service and problem solving skills.
Ability to work independently with minimum supervision.
Knowledge of Safety Codes Act and The Municipal Government Act.
Note: The successful candidate will be required to obtain a Security Clearance from Edmonton Police Services.
HOURS OF WORK: 33.75 hours per week, Monday — Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.
SALARY RANGE: 21M, Salary Grade: 012, $19.97 - $25.04 (Hourly), $1,347.91 - $1,690.13 (Bi-Weekly), $35,180.39 - $44,112.46. The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
GENERAL: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office.
Total Hours per Week: 33.75
Clerk III Job Posting: Mar 5, 2008 - Mar 12, 2008 Union: CSU 52
Number of Openings (approximation): 1 - Permanent - Full-time
Department: Housing Services Section
Work Location(s)
9803 102a Avenue
Edmonton T5J 3A3
Description
As one of the Coordinators reporting to the Senior Safety Codes Officer you will function as the main filtering point for complaints on derelict housing/buildings for the City of Edmonton. Responsibilities include:
Compose correspondence on derelict properties to other City staff/Departments, owners, agencies, the general public, City Councilors and other elected officials;
Respond to telephone complaints and inquiries on derelict properties by recording information and making referrals to appropriate department/agency as required;
Effective research, compilation and delivery of sensitive documents required in legal and quasi-judicial hearings;
Co-ordinate with external agencies to support action taken on derelict housing;
Gather statistical information and maintain database records;
Perform related duties as assigned.
Qualifications
Completion of the twelfth (12th) school grade, including business subjects with emphasis on general office practices, OR completion of an appropriate certificate program from an approved business school/college and a minimum of three (3) year's progressively responsible experience in the area of housing or construction and the Safety Codes Act.
Ability to establish priorities and to handle several tasks simultaneously.
Strong written, verbal, listening and conflict resolution skills.
Strong computer skills (Microsoft Word, Excel, Outlook).
Experience with POSSE considered an asset.
Excellent customer service and problem solving skills.
Ability to work independently with minimum supervision.
Knowledge of Safety Codes Act and The Municipal Government Act.
Note: The successful candidate will be required to obtain a Security Clearance from Edmonton Police Services.
HOURS OF WORK: 33.75 hours per week, Monday — Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.
SALARY RANGE: 21M, Salary Grade: 012, $19.97 - $25.04 (Hourly), $1,347.91 - $1,690.13 (Bi-Weekly), $35,180.39 - $44,112.46. The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
GENERAL: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office.
Total Hours per Week: 33.75
Tuesday, March 4, 2008
shop clerk 111
Shop Clerk - Clerk III - 0638
Clerk III Job Posting: Feb 28, 2008 - Mar 15, 2008 Union: CSU 52
Number of Openings (approximation): 1 - Standard - Full-time
Department: Transit Fleet Maintenance Section
Work Location(s)
Various Locations
Description
As a Shop Clerk in the Bus Maintenance Section of Mobile Equipment Services responsibilities will include:
· Assisting with coordination of garage personnel for daily activities and facilitate the movement of buses from facility to facility, both within the City system and to outside contractors;
· Act as a communication hub for the garage during the day shift;
· Administering within SAP system to ensure standardization and accuracy of data records;
· Administering within ROB system to ensure book-out information is accurate and up to date;
· Reviewing Details on Line invoices for credit card payment to external vendors;
· Providing computer and office equipment training and support to staff;
· Providing administrative and clerical support;
· Attending shop meeting and record minutes;
· Performing related duties as required.
Qualifications
Completion of the twelfth (12th) school grade, including business subjects with emphasis on general office practices, or completion of an appropriate certificate program from an approved business school/college and a minimum of three (3) year's progressively responsible and diversified office experience;
· An advanced level of proficiency in the use of MS Outlook, Word, Excel
· Must have the ability to become proficient in SAP Plant Maintenance and related maintenance modules, as well as R.O.B. transit fleet software;
· Experience in the development and creation of management reports and the application of corporate policies and procedures;
· Knowledge of vehicle mechanical components, general office and shop management processes;
· Ability to work independently, as well as in a team environment;
· Ability to excel in a fast-paced, demanding and unpredictable environment;
· Excellent analytical, problem-solving, and organizational skills with a strong ability to multi-task;
· Excellent customer service and interpersonal skills with an ability to handle difficult people;
· Demonstrated ability to make decisions using good judgment.
NOTE: Applicants may be tested to assess their level of proficiency in job requirements
HOURS OF WORK: 40 hours per week, Monday – Friday. Mid-shift hours (2:30 pm – 11:00 pm). Day shift hours if required in future. Hours of work may be subject to the terms and conditions of variable hours of work program.
SALARY RANGE: 21B, Salary Grade: 013, $18.87 - $23.66 (Hourly), $1,509.68 - $1,893.04 (Bi-Weekly), $39,402.65 - $49,408.34 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
GENERAL: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office.
Total Hours per Week: 40
Clerk III Job Posting: Feb 28, 2008 - Mar 15, 2008 Union: CSU 52
Number of Openings (approximation): 1 - Standard - Full-time
Department: Transit Fleet Maintenance Section
Work Location(s)
Various Locations
Description
As a Shop Clerk in the Bus Maintenance Section of Mobile Equipment Services responsibilities will include:
· Assisting with coordination of garage personnel for daily activities and facilitate the movement of buses from facility to facility, both within the City system and to outside contractors;
· Act as a communication hub for the garage during the day shift;
· Administering within SAP system to ensure standardization and accuracy of data records;
· Administering within ROB system to ensure book-out information is accurate and up to date;
· Reviewing Details on Line invoices for credit card payment to external vendors;
· Providing computer and office equipment training and support to staff;
· Providing administrative and clerical support;
· Attending shop meeting and record minutes;
· Performing related duties as required.
Qualifications
Completion of the twelfth (12th) school grade, including business subjects with emphasis on general office practices, or completion of an appropriate certificate program from an approved business school/college and a minimum of three (3) year's progressively responsible and diversified office experience;
· An advanced level of proficiency in the use of MS Outlook, Word, Excel
· Must have the ability to become proficient in SAP Plant Maintenance and related maintenance modules, as well as R.O.B. transit fleet software;
· Experience in the development and creation of management reports and the application of corporate policies and procedures;
· Knowledge of vehicle mechanical components, general office and shop management processes;
· Ability to work independently, as well as in a team environment;
· Ability to excel in a fast-paced, demanding and unpredictable environment;
· Excellent analytical, problem-solving, and organizational skills with a strong ability to multi-task;
· Excellent customer service and interpersonal skills with an ability to handle difficult people;
· Demonstrated ability to make decisions using good judgment.
NOTE: Applicants may be tested to assess their level of proficiency in job requirements
HOURS OF WORK: 40 hours per week, Monday – Friday. Mid-shift hours (2:30 pm – 11:00 pm). Day shift hours if required in future. Hours of work may be subject to the terms and conditions of variable hours of work program.
SALARY RANGE: 21B, Salary Grade: 013, $18.87 - $23.66 (Hourly), $1,509.68 - $1,893.04 (Bi-Weekly), $39,402.65 - $49,408.34 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
GENERAL: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office.
Total Hours per Week: 40
Monday, March 3, 2008
job seekers in the door
As economy slows, just sending a resume doesn't cut it anymore
By Eve Tahmincioglu
updated 7:06 a.m. MT, Mon., March. 3, 2008
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Landing an interview is becoming as rare these days as a night without a presidential debate.
Take Mike Mayer, a former marketing manager who lives in Cleveland. He’s sent out hundreds of resumes but it’s been six months since anyone has called him to set up an interview. “I’m looking for a sales or marketing job, and I have extensive international experience, but maybe that’s working against me,” he surmises.
And A.J., an accounts receivable associate for a property management company, is finding his efforts to leave his firm and embark on a new career in human resources have hit a job search dead-end. In the past three months of sending resumes out, he says, “I have not received a single call.”
Welcome to the growing resume abyss. More and more job seekers are finding they’re lost in it, unable to even get a call back from a prospective employer acknowledging they exist despite their credentials or experience.
“It used to be that job seekers were able to take a shot gun approach and hit something,” says Kurt Weyerhauser, a recruiting expert with search firm Kensington Stone. But in this economy, he adds, “you have to get beyond the resume.”
There’s a host of reasons for the problem, aside from just not being right for the job: a souring economy that’s gotten companies to cut back or suspend hiring; resume overload by recruiters who are inundated by electronic resumes; and a growing desire on the part of hiring managers to hire who they know, or at least hire someone who’s recommended by someone they know.
“If you go back a year ago people were talking about the war for talent, you don’t hear that anymore,” says Steve Gross, global leader for consulting firm Mercer. The company recently surveyed 126 U.S. employers and four that 33 percent of them were considering a hiring freeze or cutting back on staff because of the economy. That translates, he says, into a slowdown of the hiring process in general.
While you can’t disregard the importance of a well-crafted resume that’s targeted to the individuals jobs, unfortunately, it’s probably not a sharp enough spear for today’s job-hunt.
Seriously folks, you could be the perfect candidate for a job and never get beyond an electronic “thank you” reply for sending your resume.
Dan Enthoven, founder of job search firm Trovix, conducted a study where he sent out fictitious resumes to companies that he knew were desperate to hire software engineers in Silicon Valley. The resumes included all the right credentials and background needed for each specific job posted on company sites, including degrees from none other than top engineering schools such as Stanford and MIT, just to make the candidates even more appealing.
Out of 35 of these perfect resumes sent only seven received emails saying, “we’d like to talk to you,” says Enthoven. “That was shocking.”
If the perfect candidates out there only have a one in five chance to get called back, it’s not good news for someone that may not be a perfect match or someone trying to break into a new career.
What’s happened to the hiring world, Enthoven surmises, is recruiters just assume there is no one good to be found among the avalanche of resumes they receive with every job posting.
I know, this sounds unfair, but I suppose we’re dealing with human nature here. No one really believes you can find a needle in the haystack, and who has time to search for a needle anyway.
So what we get is a so-called “trust” economy, says Weyerhauser.
“We give an advantage to those candidates who are being referred by people we already know and respect,” he explains. “For instance, a candidate who is referred by a well-regarded current employee, is much more likely to be invited to an interview than a candidate we know nothing about who blindly sent in a resume.”
The hard part is getting an employee to recommend you. One way to do this is throw a party.
I’m not kidding. Weyerhauser figures you probably know someone right now who knows someone at a company you might be right for.
Invite 30 people and have them invite some people, and before you know it you’ll have a sea of connections. Ask your guests, do they know anybody? Provide them with some food and libations of course, so it doesn’t totally you seem like you’re trolling only for a job, and have fun for goodness sake. Nothing’s worse than a cranky job seeker. You need positive vibes to kick your networking into overdrive.
Now, just asking a friend if they know someone at a particular company or industry may not always be enough. Check out your friends LinkedIn or Facebook connections, for example, and see for yourself it there might be a networking fit. Typically, Weyerhauser notes, people don’t realize how their connections might work for your job search. Take the initiative here.
Another strategy is to make yourself well known in an industry by writing an article for trade publications or authoring a blog.
Weyerhauser offered a great example of guy who wrote a well-read marketing blog, and when he called a company he was interested in working for the manager that answered the phone knew exactly who he was because he was an avid reader of his blog. He ended up getting a plum job at the firm, he adds.
Calling a company, or stopping by to introduce yourself is always a great idea. Don’t make yourself a pest, but try to connect with the hiring manager so your resume doesn’t get lost on the desk of someone in human resources.
At the very least, go to LinkedIn, or one of the other networking sites out there, and try to find managers or employees, or even former staffers, at a particular company you’re interested in and send them an email.
And let’s not totally disregard resumes and cover letters.
Abhay Padgaonkar, a management consultant, says sending out 200 resumes at once is what he calls the “spray and pray” approach. So, he advises, job seekers focus, focus, focus their resumes.
“It's one thing to think that you are right for the job, it's entirely another to be able to understand the requirements of the job and have your resume and qualifications demonstrate unequivocally that you are, in fact, right for the job,” he adds.
Look at each job individually, he says, look at what’s required and read between the lines.
For example, have you done negotiations before? If so, explain what you did and how successful you were in your resume and in the cover letter.
And, Padgaonkar stresses that you have to sing your own praises. “Many times we are blind to our own accomplishments so get someone to help you point those out,” he says.
“Hiring managers spend less than minute looking at a resume, if you don’t stand out, you end up in circular file,” he concludes.
© 2008 MSNBC Interactive
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URL: http://www.msnbc.msn.com/id/23352839/page/2/
By Eve Tahmincioglu
updated 7:06 a.m. MT, Mon., March. 3, 2008
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Landing an interview is becoming as rare these days as a night without a presidential debate.
Take Mike Mayer, a former marketing manager who lives in Cleveland. He’s sent out hundreds of resumes but it’s been six months since anyone has called him to set up an interview. “I’m looking for a sales or marketing job, and I have extensive international experience, but maybe that’s working against me,” he surmises.
And A.J., an accounts receivable associate for a property management company, is finding his efforts to leave his firm and embark on a new career in human resources have hit a job search dead-end. In the past three months of sending resumes out, he says, “I have not received a single call.”
Welcome to the growing resume abyss. More and more job seekers are finding they’re lost in it, unable to even get a call back from a prospective employer acknowledging they exist despite their credentials or experience.
“It used to be that job seekers were able to take a shot gun approach and hit something,” says Kurt Weyerhauser, a recruiting expert with search firm Kensington Stone. But in this economy, he adds, “you have to get beyond the resume.”
There’s a host of reasons for the problem, aside from just not being right for the job: a souring economy that’s gotten companies to cut back or suspend hiring; resume overload by recruiters who are inundated by electronic resumes; and a growing desire on the part of hiring managers to hire who they know, or at least hire someone who’s recommended by someone they know.
“If you go back a year ago people were talking about the war for talent, you don’t hear that anymore,” says Steve Gross, global leader for consulting firm Mercer. The company recently surveyed 126 U.S. employers and four that 33 percent of them were considering a hiring freeze or cutting back on staff because of the economy. That translates, he says, into a slowdown of the hiring process in general.
While you can’t disregard the importance of a well-crafted resume that’s targeted to the individuals jobs, unfortunately, it’s probably not a sharp enough spear for today’s job-hunt.
Seriously folks, you could be the perfect candidate for a job and never get beyond an electronic “thank you” reply for sending your resume.
Dan Enthoven, founder of job search firm Trovix, conducted a study where he sent out fictitious resumes to companies that he knew were desperate to hire software engineers in Silicon Valley. The resumes included all the right credentials and background needed for each specific job posted on company sites, including degrees from none other than top engineering schools such as Stanford and MIT, just to make the candidates even more appealing.
Out of 35 of these perfect resumes sent only seven received emails saying, “we’d like to talk to you,” says Enthoven. “That was shocking.”
If the perfect candidates out there only have a one in five chance to get called back, it’s not good news for someone that may not be a perfect match or someone trying to break into a new career.
What’s happened to the hiring world, Enthoven surmises, is recruiters just assume there is no one good to be found among the avalanche of resumes they receive with every job posting.
I know, this sounds unfair, but I suppose we’re dealing with human nature here. No one really believes you can find a needle in the haystack, and who has time to search for a needle anyway.
So what we get is a so-called “trust” economy, says Weyerhauser.
“We give an advantage to those candidates who are being referred by people we already know and respect,” he explains. “For instance, a candidate who is referred by a well-regarded current employee, is much more likely to be invited to an interview than a candidate we know nothing about who blindly sent in a resume.”
The hard part is getting an employee to recommend you. One way to do this is throw a party.
I’m not kidding. Weyerhauser figures you probably know someone right now who knows someone at a company you might be right for.
Invite 30 people and have them invite some people, and before you know it you’ll have a sea of connections. Ask your guests, do they know anybody? Provide them with some food and libations of course, so it doesn’t totally you seem like you’re trolling only for a job, and have fun for goodness sake. Nothing’s worse than a cranky job seeker. You need positive vibes to kick your networking into overdrive.
Now, just asking a friend if they know someone at a particular company or industry may not always be enough. Check out your friends LinkedIn or Facebook connections, for example, and see for yourself it there might be a networking fit. Typically, Weyerhauser notes, people don’t realize how their connections might work for your job search. Take the initiative here.
Another strategy is to make yourself well known in an industry by writing an article for trade publications or authoring a blog.
Weyerhauser offered a great example of guy who wrote a well-read marketing blog, and when he called a company he was interested in working for the manager that answered the phone knew exactly who he was because he was an avid reader of his blog. He ended up getting a plum job at the firm, he adds.
Calling a company, or stopping by to introduce yourself is always a great idea. Don’t make yourself a pest, but try to connect with the hiring manager so your resume doesn’t get lost on the desk of someone in human resources.
At the very least, go to LinkedIn, or one of the other networking sites out there, and try to find managers or employees, or even former staffers, at a particular company you’re interested in and send them an email.
And let’s not totally disregard resumes and cover letters.
Abhay Padgaonkar, a management consultant, says sending out 200 resumes at once is what he calls the “spray and pray” approach. So, he advises, job seekers focus, focus, focus their resumes.
“It's one thing to think that you are right for the job, it's entirely another to be able to understand the requirements of the job and have your resume and qualifications demonstrate unequivocally that you are, in fact, right for the job,” he adds.
Look at each job individually, he says, look at what’s required and read between the lines.
For example, have you done negotiations before? If so, explain what you did and how successful you were in your resume and in the cover letter.
And, Padgaonkar stresses that you have to sing your own praises. “Many times we are blind to our own accomplishments so get someone to help you point those out,” he says.
“Hiring managers spend less than minute looking at a resume, if you don’t stand out, you end up in circular file,” he concludes.
© 2008 MSNBC Interactive
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URL: http://www.msnbc.msn.com/id/23352839/page/2/
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