Thursday, September 3, 2009

Distance MBA Colleges in Delhi
All India Management Association -Centre for Management Education
New Delhi
gen-info@aima-ind.org / www.aima-ind.org
Amity School of Distance Learning, Amity University
New Delhi
admission@asodl@asodl.amity.edu / www.amity.edu
Argal College
New Delhi
argalcollegein@indiatimes.com
Bharati Vidyapeeth’s Institute of Management & Research
New Delhi
www.bharatividyapeethdistance.com
Delhi Institute of Management & Services
New Delhi
www.bookghar.com
Delhi School of e-Learning
New Delhi
www.dsel.shtr.org
Jagan Institute of Management Studies,Directorate of Distance Learning
Delhi
www.jimsdlp.org
Jagannath International Management School
New Delhi
www.jagannath.org
Jamia Hamdard, Directorate of Open & Distance Learning
New Delhi
www.jamiahamdard.edu
Maharishi University of Management & Technology
Delhi
mumt@mahaemail.com / www.mumt.com
Management Studies Promotion Institute
New Delhi
Modern Institute of Management
New Delhi
nri@ndf.vsnl.net.in / www.mimedu.com
NIILM University
New Delhi
www.niilmuniversity.org
NIME Education
Delhi
nimeducation@yahoo.co.in
Indian Institute of Finance
Delhi
iif@vsnl.com / www.iif.edu
Indian Institute of Technology, Management & Health Sciences
New Delhi
www.iitmhindia.org
Indira Gandhi National Open University
New Delhi
www.ignou.ac.in
Institute of Business Administration and Management
New Delhi
ibamdelhimba@hotmail.com
Rai University
New Delhi
www.ddl.raiuniversity.edu
Rajiv Gandhi Technical University
New Delhi
info@rgtuniversity.org
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Have a Question on Distance MBA Colleges in Delhi !!! Simply ask at our

Job Number: 3827 ..Strategic Transit Analyst

Job Description - Strategic Transit Analyst (3827)
Strategic Transit Analyst
Job Number: 3827
Classification Title: Methods Analyst II
Open Date: Aug 27, 2009
Closing Date - 11:00 p.m. on: Sep 3, 2009
Union: CSU 52
Number of Openings (up to): 1 - Permanent Full-time
Department:Evaluation and Monitoring Section (Transportation Department)

Work Location(s) Century Place, 13th Floor (244)9803 - 102A AvenueEdmonton, T5J 3A3
Description:
Do you have experience in analyzing and reporting data on the usage and performance of a transit system? Are you interested in advancing the development of the Automatic Passenger Counter program (APC) for Edmonton Transit? Responsibilities include:
Analyzing transit ridership and bus travel time data to identify trends and paterns
Developing performance measures that will be used to assess and evaluate the effectiveness of the transit system
Developing information reports that are used to support transit planning and scheduling functions
Establishing relationships with other APC users to share information on best practices and strategies
Researching new transit monitoring technologies and techniques,
Preparing RFPs (Request for Proposals) for the purchase or development of new transit monitoring technologies or software solutions
Qualifications:
University Graduation (preferably at the Masters level) in a relevant discipline such as Urban Geography, Economics, Planning, Statistics, Mathematics, Science or Business Administration
Minimum of four (4) years experience in travel monitoring, transit planning, data processing, economic/financial assessment and/or travel surveys
Strong written and verbal communication skills
Ability to carry out research and audits
Ability to prepare statistical and analytical
Excellent analytical skills and ability to work collaboratively with other team members and other City departments
Advanced computer skills using Microsoft Office programs
Knowledge of travel monitoring and surveying methodologies
Understanding of transit planning and operations
Extensive knowledge of research techniques
Valid Alberta Class 5 Motor Vehicle license or operators licensing equivalent recognized by the Operator Licensing and Vehicle Control Regulation, Alta. Reg. 320/2002
Hours of Work: 33.75 hours per week, Monday - Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.

Salary Range: 21M, Salary Grade: 030, $35.53- $44.89 (Hourly), $62,593.22 - $79,090.24 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office. The City of Edmonton thanks all applicants for their interest in this employment opportunity. Those candidates considered for the position will be contacted.

The Province of Alberta is a signatory to the federal Agreement on Internal Trade and the Trade, Investment and Labour Mobility Agreement with British Columbia. The City of Edmonton will accept extra-provincial qualifications which are accepted by Alberta regulatory authorities and legislation in accord with those Agreements. For more information, kindly contact Government of Alberta, Advanced Education and Technology with respect to trade requirements, or the Alberta professional regulatory body responsible for certification.

Human Resources Consultant: AA/AH

Strategic Transportation Analyst,,,3847

Strategic Transportation Analyst
Job Number: 3847
Classification Title: Methods Analyst II
Open Date: Sep 1, 2009
Closing Date - 11:00 p.m. on: Sep 15, 2009
Union: CSU 52
Number of Openings (up to): 1 - Permanent Full-time
Department:Evaluation and Monitoring Section (Transportation Department)

Work Location(s) Century Place, 13th Floor (244)9803 - 102A AvenueEdmonton, T5J 3A3
Description:
Do you have experience analyzing and reporting data on the usage and performance of a transportation system? Are you interested in advancing the development of new transportation monitoring technologies and techniques reporting to the General Supervisor Strategic Monitoring & Analysis?
Responsibilities include:
Analyzing transportation data such as speeds, volumes, vehicle classifications, occupancy rates, travel times and parking to identify trends and patterns
Developing performance measures that are used to assess and evaluate the effectiveness of the transportation system and the Transportation Master Plan
Developing information reports that are used to support transportation planning functions
Establishing relationships with other municipalities to share information on best practices and strategies
Researching and developing new transportation monitoring technologies and techniques including evaluating cost effectiveness, recommending data collection and summary processes, developing training plans and presentations
Reviewing data on a regular basis with the intention of developing new improved data
Identifying clients' reporting requirements, documenting the requirements, explaining business practices, and gaining Information Technology acceptance
Preparing request for proposals for the purchase or development of new transportation monitoring technologies or software solutions
Qualifications:
Bachelor's degree (preferably at the Master's level) in a relevant discipline such as Urban Geography, Economics, Planning, Statistics, Mathematics, Science or Business Administration
Minimum of 4 years experience in data analysis and developing reports including 6 months experience in at least one of these areas: travel monitoring, transportation planning, economic/financial assessment, and travel surveys
Knowledge of travel monitoring, surveying methodologies, research techniques, and transportation planning and operations
Proficiency with software including Microsoft office, spreadsheet creation and analysis, graphs and manipulation of data extracted from various sources
Excellent Research and analytical skills to analyze data, prepare reports, and conduct audits
Ability to work independently and collaboratively with other team members and clients
Note: Applicants may be tested. A valid class 5 Alberta Motor Vehicle Drivers License or operators licensing equivalent recognized by the Operator Licensing and Vehicle Control Regulation, Alta. Reg. 320/2002 is required.

Hours of Work: 33.75 hours per week, Monday - Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.

Salary Range: 21M, Salary Grade: 030, $35.53 - $44.89 (Hourly), $2,398.21 - $3,030.28 (Bi-Weekly), $62,593.220- $79,090.24 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office. The City of Edmonton thanks all applicants for their interest in this employment opportunity. Those candidates considered for the position will be contacted.

The Province of Alberta is a signatory to the federal Agreement on Internal Trade and the Trade, Investment and Labour Mobility Agreement with British Columbia. The City of Edmonton will accept extra-provincial qualifications which are accepted by Alberta regulatory authorities and legislation in accord with those Agreements. For more information, kindly contact Government of Alberta, Advanced Education and Technology with respect to trade requirements, or the Alberta professional regulatory body responsible for certification.

Human Resources Consultant: DP,AH

Corporate Sales Administrator (Up to 18 months)3786

Job Description - Corporate Sales Administrator (Up to 18 months) (3786)
Corporate Sales Administrator (Up to 18 months)
Job Number: 3786
Classification Title: Recreation Officer I
Open Date: Sep 2, 2009
Closing Date - 11:00 p.m. on: Sep 9, 2009
Union: CSU 52
Number of Openings (up to): 1 - Temporary Full-time
Department:Business Development Section -Includes Valley Zoo (Community Services Department)

Work Location(s) CN Tower, 10004 - 104 Ave (025), T5J 0K1
Description:
This is for 1 Temporary, Full time position for approximately 18 months - In accordance with Article 18.02.

The Recreation Facility Services Branch of Community Services currently has an exciting opportunity for a highly motivated and sales focused individual.

Specific responsibilities include:
Responsible for the direct selling of Corporate Fitness Products and Advertising Media within the Recreation Facility Services Branch. Proactively prospect and sign new client accounts. Accountable for achieving and/or exceeding budgeted sales/revenue objectives. Prepare, plan, and deliver clear and persuasive sales presentations to both external organizations and internal committees.
Recruit, train and supervise Corporate Sales Staff.
Administer the City of Edmonton Corporate Wellness and Community League Wellness Programs including bulk admission sales.
Negotiate and prepare contractual agreements within parameters defined by Community Services. Manage the branch's advertising inventory including agreements with third party advertising agencies.
Provide a high level of customer support in an effort to retain existing customers and attract new ones. Liaise directly with corporate clients to ensure expectations are clearly defined and achieved.
Undertake regular qualitative and quantitative research to understand client needs.
Develop and build client relationship strategies including guiding and coaching clients and regular monitoring client satisfaction.
Manage advertising inventory, order signage, approve client signage, and coordinate installation of advertising. Determine resources needed and prepare operational budget estimates.
Direct liaison with third party suppliers and partners to negotiate revenue agreements. Liaise with asset management, finance, contracts and other internal departments as required.
Develop marketing and communication materials to promote the above programs.
Qualifications:
University graduation in Recreation Administration or a related degree
Three (3) years' experience in the field of community recreation with demonstrated experience in sales and marketing
Excellent oral and written communication skills
Training and experience in cash handling and microcomputer application is an asset.
Some experience in staff supervision would be an asset.
Applicants will be required to arrange their own transportation and where appropriate will be reimbursed in accordance with City of Edmonton policy. This may require the applicant to obtain business use auto insurance.
A valid class 5 Alberta Motor Vehicle Drivers License is required.
NOTE: A security clearance is a condition of employment. The successful candidate will be required to obtain a Security Clearance letter from the Edmonton Police Service or local RCMP detachment.

HOURS OF WORK: 33.75 hours per week, Monday - Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.

SALARY RANGE: 21M, Salary Grade: 025, $28.524 - $35.854 (Hourly), $1,925.37 - $2,420.14 (Bi-Weekly), $50,252.16 - $63,165.78 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

GENERAL: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office. The City of Edmonton thanks all applicants for their interest in this employment opportunity. Only those candidates considered for the position will be contacted.

The Province of Alberta is a signatory to the federal Agreement on Internal Trade and the Trade, Investment and Labour Mobility Agreement with British Columbia. The City of Edmonton will accept extra-provincial qualifications which are accepted by Alberta regulatory authorities and legislation in accord with those Agreements.

For more information, kindly contact Government of Alberta, Advanced Education and Technology with respect to trade requirements, or the Alberta professional regulatory body responsible for certification.

HUMAN RESOURCES CONSULTANT: KC/JZ

Friday, January 23, 2009

FOOD SERVING

What is a Food Guide Serving?
A Food Guide Serving is simply a reference amount. It helps you understand how much food is recommended every day from each of the four food groups. In some cases, a Food Guide Serving may be close to what you eat, such as an apple. In other cases, such as rice or pasta, you may serve yourself more than one Food Guide Serving.
Look at the examples below to find out how much food is equal to one Food Guide Serving.
Examples of one Food Guide Serving are:

Vegetables and Fruit

125 mL (½ cup) fresh, frozen or canned
vegetable or fruit or 100% juice
250 mL (1 cup) leafy raw vegetables or
salad
1 piece of fruit

Grain Products

1 slice (35 g) bread or ½ bagel (45 g)
½ pita (35 g) or ½ tortilla (35 g)
125 mL (½ cup) cooked rice, pasta, or couscous
30 g cold cereal or 175 mL (¾ cup) hot cereal

Milk and Alternatives

250 mL (1 cup) milk or fortified soy beverage
175 g (¾ cup) yogurt
50 g (1 ½ oz) cheese

Meat and Alternatives

75 g (2 ½ oz.)/125 mL (½ cup) cooked fish, shellfish, poultry or lean meat
175 mL (¾ cup) cooked beans
2 eggs
30 mL (2 Tbsp) peanut butter


-->
Vegetables and Fruit
125 mL (½ cup) fresh, frozen or canned vegetable or fruit or 100% juice
250 mL (1 cup) leafy raw vegetables orsalad
1 piece of fruit
Grain Products
1 slice (35 g) bread or ½ bagel (45 g)
½ pita (35 g) or ½ tortilla (35 g)
125 mL (½ cup) cooked rice, pasta, or couscous
30 g cold cereal or 175 mL (¾ cup) hot cereal
Milk and Alternatives
250 mL (1 cup) milk or fortified soy beverage
175 g (¾ cup) yogurt
50 g (1 ½ oz.) cheese
Meat and Alternatives
75 g (2 ½ oz.)/125 mL (½ cup) cooked fish, shellfish, poultry or lean meat
175 mL (¾ cup) cooked beans
2 eggs
30 mL (2 Tbsp) peanut butter

Tuesday, January 20, 2009

Director, Customer Information Services, 2683

Director, Customer Information Services
Job Number: 2683 Classification Title: ML4 Posting Date Jan 16, 2009 Closing Date - 11:00 p.m. on: Jan 26, 2009 Union: Management
Number of Openings (up to): 1 - Permanent Full-time
Department:Corporate Services Department
Work Location(s)

T5J 2Y8
Description:
Reporting to the General Manager of the Corporate Services Department, you will lead the strategic direction of customer information services. With your extensive management expertise, you will oversee the services provided through 311 and Inside Information, the City's external and internal Call Centres and the City's website. Seize this important opportunity to showcase your problem solving talent and leadership skills. Specific functions include:
Provide strategic services to establish the City as leader in the provision of information services to citizens and internal staff through two one point of contact call centres;
Provide timely and interactive services through a service focused web presence;
Explore and lead more effective ways for staff to deliver services and solutions;
Use environmental scanning and tools such as benchmarking to identify practical and cost effective alternatives that will enable new business opportunities, decrease cost of operations or accommodate new growth;
Lead the organization in establishing customer service standards and policies;
Ensure the diversity of the external and internal community is reflected in the Branch strategy;
Partner with organizations to agreed to common goals where relationships are strategic with high political sensitivity and visibility (i.e. Regional Services);
Ensure that staff maintain a high level of service in the 311 and Inside Information model and web sites;
Lead the human resource management of the Branch to ensure the development of talent and a high performance culture.
Qualifications:
• Bachelor's degree in Business Administration.• A minimum of 10 years progressively responsible management and leadership experience in a large unionized organization.• Experience creating new business processes and procedures that encourage a continuous improvement environment, creating strategic business plans and implementing services to support the plans.• Superior knowledge of the City governance structure, Municipal Government Act, Council goals and Collective Agreements to determine service delivery options.• Highly developed leadership skills to engage employees in their work, create a culture of service that builds trust and accountability and champion continuous improvement.• Superior consultation, customer service and problem solving skills.• Highly developed writing and oral communication skills are essential.

HOURS OF WORK: Hours of work for management/professional positions may vary and be subject to the terms and conditions of a variable hours of work program. SALARY RANGE: ML4 $91,000.00 to $130,000.00 Annually. GENERAL: The City of Edmonton thanks all applicants for their interest in this employment opportunity; however, only those candidates considered for the position will be contacted. HUMAN RESOURCES CONSULTANT: DP/MB

Thursday, January 1, 2009

HEALTH AND WELLNESS - 2009

Experts reveal health secrets for busy people
Story Highlights
Personal trainer says even a 10-minute workout gets you closer to fitness goals
Volunteer or engage in movement to get you moving, even if it's not in a gym
Clear out your kitchen of foods that have empty calories to avoid temptation
iReport: Tell us about the healthy changes you're planning
By Madison ParkCNN
(CNN) -- The mirror doesn't lie. Those buttery cookies and slices of ham from the holidays are showing up in the wrong places on your body.
To help you start the new year right, CNN.com asked a few well-known nutritionists and personal trainers for tips on keeping those resolutions to eat right and get healthy.
The most common excuse for not exercising is that people don't have enough time.
Keeping in mind people's hectic schedules, the experts suggested ways to fit in exercises during work, grocery shopping and family time. Even a 10-minute workout can help people inch closer to better fitness, trainers said.
NUTRITION
Dr. Melina Jampolis, a San Francisco, California, physician nutrition specialist, is the diet and fitness expert for CNNhealth.com. She focuses exclusively on nutrition for weight loss and disease prevention and treatment.
1. Go for very specific goals.
Make an actual list. Don't be vague. Instead if "looking better," write down specifics, such as being able to run around with kids at the park or not wearing a baggy T-shirt to the beach. It's an internal motivator.
"When I see their motivation wavering, I say, 'Remember why you're doing this? Isn't it super important to keep up with kids in the playground next spring?' " Jampolis said.
Put that list where you are constantly reminded, such as inside a wallet or the office desk, she said. iReport.com: Tell us about your healthy New Year's resolutions
2. Volunteer.
Good karma could be good fitness. Volunteer activities such as coaching a youth soccer game, walking shelter dogs or cleaning up a beach encourages movement and exercise, Jampolis said. When it comes to burning calories, think outside the gym.
"Look for active volunteer opportunities with any form of movement," she said.
Cheryl Forberg is a behind-the-scenes nutritionist for NBC's show, "The Biggest Loser." She is a registered dietitian and chef. She has a weekly blog and is the author of the book "Positively Ageless."
1. Make over your kitchen.
Get rid of foods that have lower nutritional values, such as white sugar, bread and pasta. If junk food isn't in your kitchen, you can't be tempted, Forberg said.
"There are so many temptations from the morning, stopping for coffee or someone has doughnuts in break room, or you go out for lunch and there are not many healthy choices," she said. "You're bombarded all day long making compromises for your eating habits. At home, count on everything that's there providing optimal nutrition for body."
2. Healthy snacking helps.
Having a snack sustains healthy blood sugar levels and energy. This way you don't feel famished and end up overeating. She recommends a piece of fruit with a protein or healthy fat -- perhaps a few nuts with an apple, a cheese stick or a carton of yogurt for a snack.
"Combining protein and carbohydrates keeps you full longer and sustains blood sugar longer and keeps your energy levels," she said.
The 100-calorie snack packs are not high-quality calories, she said. "It's processed food, and it's not healthy ingredients."
FITNESS
Cathe Friedrich is a certified group fitness instructor who launched a video empire of step aerobics in the 1980s.
1. Sneak in a workout at the grocery store.
Carry a basket instead of pushing a shopping cart around the store. Switch the arms and bend them to hold the basket at a 90-degree angle to isolate the biceps.
"Pop out a few curls with it if you don't care what people think," Friedrich said.
Lifting heavy items such as 40-pound dog food bags can also be a form of weight training. When you're lifting heavy things, engage your core, bend your knees, stand up and exhale, she said.
2. Do easy workouts in the office.
"If you're officebound, get a stability ball," Friedrich said. "It puts you in good alignment, and you're getting work done."
The ball forces the body to balance and activates the lower back.
If you have a private office, squeeze in a few lunges, squats crunches or push-ups.
Patrick Murphy is a personal trainer who has worked with celebrities including Eva Longoria, Mario Lopez and Judd Apatow. He trains stunt coordinators and actors for action films.
1. Schedule your workout at the same time
"We're creatures of habits," he said. "One way to reach a fitness goal to becoming healthy is to create a body clock for exercise. If you exercise at 7 a.m. two to three times a week, your brain will trigger it -- telling you it's time to go and you'll crave exercise."
If your workout time fluctuates all the time, you won't acquire that body clock, he said. By the eighth or ninth time of working out on a schedule, it develops into a habit. "Consistency over time will get you there," Murphy said.
2. Visualize what your body is going to be.
In the same way that athletes visualize achieving their goal, use this mechanism to reach personal fitness goals. Visualize what you want your body to look like.
Murphy said it's like meditation, to be done before going to bed or after getting up. Visualize your ideal body and try to shape your habits and behaviors.
"Whenever you want to have that muffin or that junk food, visualize what you don't want your body to be," he said. "It keeps you away."
Robert "Trainer Bob" Dothard is a personal trainer, martial arts expert and motivational speaker. He owns a Fitness Together franchise in Atlanta, Georgia, and has worked with CNN's Fit Nation programs.
1. Make a daily 10-minute workout commitment.
"People have a million and one excuses, and many are legitimate," he said. "Ten minutes is a great start. It's a creation of habit, that's going to move you in the right way."
Although a 10-minute workout will not make you fit or lose much weight, it's a step toward change.
2. Get a workout with your kids.
When Dothard weight trains in his basement gym, he brings his youngest son and a few balls. This way, Dothard can keep an eye on his son while exercising.
"He throws [balls] around the room while I work on weight training," Dothard said. "He wanders around the room, and I get 30 minutes of exercise in."
Busy moms can use this strategy to squeeze in a workout, he said.
All AboutExercise and Fitness • Health and Fitness • Diet and Nutrition
Good goals stir you emotionally. They scare you. They push you to grow. They require you to face your fears. They practically dare you to chase them downtrying to resist your surroundings is one of the hardest things, I've found.

Thursday, December 25, 2008

Customer Services Supervisor=2474

We have received your application for the position of Customer Services Supervisor-2474 and are currently reviewing your experience and qualifications.
The City of Edmonton thanks all applicants for their interest in this employment opportunity; however, only those candidates considered for the position will be contacted.

If you would like to review your candidate file, Thank you for your interest in The City of Edmonton.
We have received your application for the position of Market Planner I-2462 and are currently reviewing your experience and qualifications.
The City of Edmonton thanks all applicants for their interest in this employment opportunity; however, only those candidates considered for the position will be contacted.

If you would like to review your candidate file,Thank you for your interest in The City of Edmonton.
..................................

Customer Services Supervisor
Job Number: 2474

Open Date: Dec 22, 2008
Closing Date - 11:00 p.m. on: Jan 8, 2009
Union: Management
Number of Openings (up to): 1 - Temporary Full-time
Department:Business Development Section -Includes Valley Zoo (Community Services Department)

Work Location(s) Fort Edmonton Park, 7000 - 143 St (Fox Dr & Whitemud Dr) (092), T5J 2R7
Description:
FUNCTIONS:
This temporary position is for approximately 11 months. The Recreation Facility Services Branch operates within an output model with a facility focus and is responsible and accountable for all the municipal recreation facilities, major attractions and fitness & leisure centres.

As the Customer Services Supervisor, within the Branch, you will be responsible for:
Manage Recreation Facility Attendants (admissions, program registrations and sundry sales) for all facilities within the Branch;
Oversee pool and rental bookings for Kinsmen Sports Centre, Commonwealth Stadium and ACT; manage pool rentals/club rentals for all other city pools;
Administer the Leisure Access Program;
Liaise with the Office of the City Auditor pertaining to cash handling audits;
Manage and direct the staff and resources of the Business Unit to achieve mandated requirements;
Provide Senior Management with information and input relative to strategic plans, management strategies and related matters;
Ensure compliance with policies, code of conduct and best management practices;
Model the values of the Working Relationship Agreement in daily interactions with staff and unions;
Perform the regular and customary functions of a manager, including decisions respecting staff, hire/promotion, work assignments, discipline, performance appraisal and leave/overtime authorization;
Budget and financial planning and controls;
Respond to verbal and written inquires from the public, City Council and their committees;
Perform other related duties.
Qualifications:
University degree in Commerce, Business Administration or related field.
Minimum of 5 years experience in recreation or facility administration, which must be at a managerial level involving either the development and management of staff and/or volunteers; policy planning or program management.
Cash management experience will be required including cash handling, policy development and audit management.
Experience in a multi-facility work place, managing competing deadlines and working with a diverse work force is required.
Excellent verbal and written communication, presentation, labour relations, conflict resolution and negotiation skills.
Strong administration, leadership, consensus building, budgeting, and financial management skills are essential.
Strong proficiency and learning aptitude of computer applications including Microsoft Word, Excel, and PowerPoint; proficiency with CLASS would be an asset.
Note:
Applicants will be required to arrange their own transportation and where appropriate will be reimbursed in accordance with City of Edmonton policy. This may require the applicant to obtain business use auto insurance.
A security clearance is a condition of employment. The successful candidate will be required to obtain a Security Clearance letter from the Edmonton Police Department.

HOURS OF WORK:
The hours of work for management employees vary and may be subject to the terms and conditions of a variable hours of work program.

SALARY RANGE:
91M, Salary Grade: ML2, $67,620.00 - $ 96,600.00 per annum.

GENERAL:
The City of Edmonton thanks all applicants for their interest in this employment opportunity; however, only those candidates considered for the position will be contacted.

HUMAN RESOURCES CONSULTANT: DP/AC

Tuesday, December 16, 2008

Market Planner 2462

Market Planner I
Job Number: 2462 Classification Title: Market Planner I Posting Date Dec 10, 2008 Closing Date - 11:00 p.m. on: Dec 18, 2008 Union: CSU 52
Number of Openings (up to): 1 - Permanent Full-time
Department:Policy Development Section (Community Services Department)
Work Location(s)

T5J 0K1
Description:
As a member of the Market Research Team within the Policy and Research section you will provide primary and secondary market research support to the Community Services Department.
The Market Planner I will be responsible for supporting strategic market research for Community Services Department, its Branches and Sections
In conjunction with a Market Research Consultant, you will create online surveys and execute them to target audiences, as well as collect and transfer data to SPSS format, analyze data & produce reports
Conduct secondary research including e-scanning, best practice reviews and demographic/trend analysis
Provide survey data entry and perform statistical analysis including table and chart generation .
In a professional research manner, complete benchmark research with internal and external stakeholders, gathering data related to fee structure, product usage, business practices, market trends, competition activities, hours of operation and best practices
Actively work within a Department focus/approach for future business development.
Qualifications:
Completion of a university degree in Commerce or related technical fields with major course work in marketing research.
Minimum two (2) years' marketing experience.
Experience in developing and managing research and evaluation technology, data entry and advanced statistical analysis coupled with the ability to create professional reports and presentations.
Working knowledge and direct experience with Microsoft Access and statistical software.
Hours of Work: 33.75 hours per week, Monday - Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.

Salary Range: 21M, Salary Grade: 022, $28.702 - $35.861 (Hourly), $1,937.39 - $2,420.62 (Bi-Weekly), $50,565.75 - $63,178.12 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office.

Human Resources Consultant: MM/AR
Market Planner I

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Market Planner I
Job Number: 2462 Classification Title: Market Planner I Posting Date Dec 10, 2008 Closing Date - 11:00 p.m. on: Dec 18, 2008 Union: CSU 52
Number of Openings (up to): 1 - Permanent Full-time
Department:Policy Development Section (Community Services Department)
Work Location(s)

T5J 0K1
Description:
As a member of the Market Research Team within the Policy and Research section you will provide primary and secondary market research support to the Community Services Department.
The Market Planner I will be responsible for supporting strategic market research for Community Services Department, its Branches and Sections
In conjunction with a Market Research Consultant, you will create online surveys and execute them to target audiences, as well as collect and transfer data to SPSS format, analyze data & produce reports
Conduct secondary research including e-scanning, best practice reviews and demographic/trend analysis
Provide survey data entry and perform statistical analysis including table and chart generation .
In a professional research manner, complete benchmark research with internal and external stakeholders, gathering data related to fee structure, product usage, business practices, market trends, competition activities, hours of operation and best practices
Actively work within a Department focus/approach for future business development.
Qualifications:
Completion of a university degree in Commerce or related technical fields with major course work in marketing research.
Minimum two (2) years' marketing experience.
Experience in developing and managing research and evaluation technology, data entry and advanced statistical analysis coupled with the ability to create professional reports and presentations.
Working knowledge and direct experience with Microsoft Access and statistical software.
Hours of Work: 33.75 hours per week, Monday - Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.

Salary Range: 21M, Salary Grade: 022, $28.702 - $35.861 (Hourly), $1,937.39 - $2,420.62 (Bi-Weekly), $50,565.75 - $63,178.12 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office.

Human Resources Consultant: MM/AR
Market Planner I

Previous28 Next
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Tuesday, November 25, 2008

Bowie, Maryland.

Hello,
I live next to Silver Spring. I was working at Holy Cross Hospital in Silver Spring. I love Maryland, I have been coming here since 1984. Montgomery County has the best school district. Silver Spring is in Montgomery County. I live in Bowie, Prince Georges County.The best places are the Beverly hills of MD Potomac,Bethesda and then you have Rockville, Germantown, Gaithersburg, Beltsville,Laurel just to name a few places. House prices depends on the county you live in. Examples are Montgomery County cost the highest, then Prince Georges county are way cheaper,Howard County, Anne Arundel county,Calvert County, Baltimore County, Charles County and St. Mary's County...... Charles and St. Mary's counrty are the cheapest. They are in Southern MD. The closer you are to DC suburbs the price is high. House prices have dropped, so you would get a great deal on property now. My house was valued 455,000.00 but now it is only $330.00. When I bought it nine years ago, I paid $118.500. Not bad. But see people selling Houses from $50,000.00 and up. Anyway take care, write to me soon.

Janet.

Thursday, September 25, 2008

ASSESSOR ASSISTANT...1948

Assessor Assistant
Job Number: 1948
Classification Title: Assessor Assistant
Posted On: Sep 18, 2008
Closing Date - 11:59pm on: Sep 25, 2008
Union: CSU 52

Number of Openings (up to): 2 - Temporary Full-time

Department: Assessment Operations Section (Planning and Development Department)

Work Location(s) Chancery Hall, 3 Sir Winston Churchill Square (018), T5J 2C3

Description:
This position may continue up to approximately 11 months.
As an Assessor Assistant, in the Business Assessment Union, you will perform independent technical fieldwork involving sales validation and the inspection of properties, gathering of data, and other tasks related to the assessment function. Responsibilities will include:• Inspecting, measuring, and recording specific data and attributes, respecting all real property and business premises, as well as recording all relevant information.• Entering and collecting data using a wireless remote data collection device.• Assisting Senior Assessors and Assessors in property valuations.• Updating data on computer, including complex and/or unusual properties.• Reviewing and checking data entries and outputs of own work and that of others.• Assisting and working with Assessors in the review and final calculations of assessments.• Preparing and maintaining comprehensive field records for sketches, diagrams and other relevant data.• Attending meetings, appeals and hearings and participating as directed.• Assisting in developing and improving assessment methods and procedures.• Performing other related work as assigned.

Job Requirements:
• Completion of the 1st year of the University of British Columbia Certificate program in Real Property Assessment and completion of a Building Construction course or related discipline. • Two (2) years in a realty/assessment environment preferred.• Working knowledge of standard desktop applications, e.g. TACS, Appeals Worksheet, etc.• Valid Alberta Driver's License. Hours of work:33.75 hours per week, Monday - Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.

Salary range:21M, Salary Grade: 015, $22.95 - $28.70 (Hourly), $1,549.19 - $1,937.39 (Bi-Weekly), $40,433.92 - $50,565.75 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General:Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office. Applicants will be required to arrange their own transportation and where appropriate will be reimbursed in accordance with City of Edmonton policy. This may require the applicant to obtain business use auto insurance. The City of Edmonton thanks all applicants for their interest in this employment opportunity; however, only those candidates considered for the position will be contacted.

Human Resources Consultant: MM/MC
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Friday, August 29, 2008

ACCOUNTING ASSISTANT--1888

Accounting Assistant
Job Number: 1888
Classification Title: Accounting Assistant
Open Date: Aug 28, 2008
Closing Date - 11:59 p.m. on: Sep 4, 2008
Union: CSU 52
Number of Openings (up to): 1 - Permanent Full-time
Department:Client Accounting Services Section (Finance and Treasury Department)

Work Location(s) CN Tower, 10004 - 104 Ave (025), T5J 0K1
Description:
The Finance Department requires an individual to provide effective financial services with an emphasis on customer service. Duties of this position include:
Assisting with updating and maintaining of capital asset records for Mobile Equipment.
Providing superior customer service to Mobile Equipment Services Branch.
Reviewing, monitoring and analyzing revenues and expenses.
Developing, preparing and analyzing financial data for fluctuations, changes and trends.
Preparing and providing information to program managers including monthly and year-end financial statements and variances explanations.
Developing and working with forecasts, budgets and projections.
Working individually or in a team on specialized projects and performing special studies to aid in management decision making.
Performing other related duties as required.
Qualifications:
An Accounting Certificate from a recognized technical school or college.
One (1) year of experience in an office environment preferably performing accounting functions.
A working knowledge of Microsoft Office software especially Excel.
SAP (Systems, Application and Products) experience would be an asset.
Demonstrated ability to plan, co-ordinate and follow-up work or assigned tasks.
Knowledge of accepted accounting principles, requirements and practices.
Ability to communicate effectively and maintain working relationships with levels of management and non-management personnel.
Strong customer service focus.
Where appropriate, applicants may be required to participate in job specific tests.
Hours of Work: 33.75 hours per week, Monday - Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.

Salary Range: 21M, Salary Grade: 013, $20.86 - $26.18 (Hourly), $1,407.85- $1,766.81 (Bi-Weekly), $36,744.82 - $46,113.81 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office.
The City of Edmonton thanks all applicants for their interest in this employment opportunity; however, only those candidates considered for the position will be contacted.

Human Resources Consultant: MG/MB
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Tuesday, August 26, 2008

TIME OF MY LIFE LYRICS BY DAVID COOK

Time Of My Life lyricsI've been waiting for my dreams To turn into something I could believe in And looking for that Magic rainbow On the horizon I couldn't see itUntil I let go Gave into love and watched all the bitterness burn Now I'm coming aliveBody and soul And feelin' my world start to turn And I'll taste every moment And live out loudI know this the timeThis the time To be more than a name Or a face in the crowd I know this the time This is the of my life Time of my life Holding onto things that vanished Into the air Left me in pieces But now I'm rising from the ashes Finding my wings And all that I needed Was there all along Within my reach And as close as the beat of my heart And I'll taste every moment And live it out loud I know this the time This is the timeTo be more than a name Or a face in the crowd I know this is the time This is the time of my life Time of my life And I'm out on the edge of forever Ready to run I'm keeping my feet on the ground My arms open wide My face to the sun And I'll taste every momentAnd live it out loud I know this is the time This is the time To be more than a name Or a face in the crowd I know this is the time This is the time of my life My life More than a name Or face in the crowd I know this the time This is the time of my life This is the time of my life Time of my life.... Time of my life...
BILL MEDLEY...LYRICS..
Time Of My Life lyricsI've been waiting for my dreams To turn into something I could believe in And looking for that Magic rainbow On the horizon I couldn't see itUntil I let go Gave into love and watched all the bitterness burn Now I'm coming aliveBody and soul And feelin' my world start to turn And I'll taste every moment And live out loudI know this the timeThis the time To be more than a name Or a face in the crowd I know this the time This is the of my life Time of my life Holding onto things that vanished Into the air Left me in pieces But now I'm rising from the ashes Finding my wings And all that I needed Was there all along Within my reach And as close as the beat of my heart And I'll taste every moment And live it out loud I know this the time This is the timeTo be more than a name Or a face in the crowd I know this is the time This is the time of my life Time of my life And I'm out on the edge of forever Ready to run I'm keeping my feet on the ground My arms open wide My face to the sun And I'll taste every momentAnd live it out loud I know this is the time This is the time To be more than a name Or a face in the crowd I know this is the time This is the time of my life My life More than a name Or face in the crowd I know this the time This is the time of my life This is the time of my life Time of my life.... Time of my life...

Friday, August 22, 2008

ACCOUNTS RECEIVABLE QUESTIONS

Customer account reconciliation
Accounts Receivable Cycle
Bad debts cycle
Sales cycle
Customer account reconcilation
Skip tracing
Software used in collections
Sales order verifications
Purchase order
Aging of accounts receivables
Leadership
Conflict with a customer over an account dispute
NSF, prevent NSF
Team work
Trace the accounting cycle
Various collection procedures
High risk accounts
Type of work practice
Independent or team work
Excel, features, addressing, uses, tools of excel.

Monday, August 11, 2008

VACATION 2008...CARBIBEAN AIRLINES..

Thank you for choosing Caribbean Airlines. Your complete travel itinerary is brought to you by Caribbean Airlines and Virtually There ®. For fare and ticketing information please call us or visit view "My Itinerary” via our homepage.MR ISHWAR SHRINDATTE
Reservation code: KRBJCS
Wed, Oct 1-Thu, Oct 2
Flights: CARIBBEAN AIRLINES, BW 0601
From: TORONTO ON, CANADA (YYZ) Departs: 11:55pm - Wed, Oct 1
Departure Terminal: TERMINAL 3
To: PORT OF SPAIN, TRINIDAD TOBAGO (POS) Arrives: 5:35am - Thu, Oct 2
Class: Economy Seat(s): Check-In Required
Status: Confirmed
Meal: Snack Smoking: No
Aircraft: BOEING 737-800 JET Mileage: 2526
Duration: 5 hour(s) and 40 minute(s)
Please verify flight times prior to departure
Thu, Oct 2
Flights: CARIBBEAN AIRLINES, BW 0425
From: PORT OF SPAIN, TRINIDAD TOBAGO (POS) Departs: 7:10am
To: GEORGETOWN GY, GUYANA (GEO) Arrives: 8:20am
Class: Economy Seat(s): Check-In Required
Status: Confirmed
Meal: Refreshment - Complimentary Smoking: No
Aircraft: BOEING 737-800 JET Mileage: 347
Duration: 1 hour(s) and 10 minute(s)
Please verify flight times prior to departure
Fri, Oct 31
Flights: CARIBBEAN AIRLINES, BW 0424
From: GEORGETOWN GY, GUYANA (GEO) Departs: 10:30am
To: PORT OF SPAIN, TRINIDAD TOBAGO (POS) Arrives: 11:40am
Class: Economy Seat(s): Check-In Required
Status: Confirmed
Meal: Smoking: No
Aircraft: BOEING 737-800 JET Mileage: 347
Duration: 1 hour(s) and 10 minute(s)
Please verify flight times prior to departure
Fri, Oct 31
Flights: CARIBBEAN AIRLINES, BW 0600
From: PORT OF SPAIN, TRINIDAD TOBAGO (POS) Departs: 12:35pm
To: TORONTO ON, CANADA (YYZ) Arrives: 6:40pm
Arrival Terminal: TERMINAL 3
Class: Economy Seat(s): Check-In Required
Status: Confirmed
Meal: Lunch Smoking: No
Aircraft: BOEING 737-800 JET Mileage: 2526
Duration: 6 hour(s) and 5 minute(s)
Please verify flight times prior to departure
Click here to access your reservation on the web or a mobile device.Click here to view and print e-ticket receipt 1062103959347
You can access and print a copy of your e-Ticket receipt up to 6 months after the final sector of travel in your itinerary. You can also take advantage and sign up to receive automatic flight notification messages. This will keep you informed of any changes to your travel itinerary. Some communication features are not yet available to our customers in Suriname, Guyana and St Maarten.
Please remember to always have your:
Passport and credit card used to purchase your ticket with you for verification purposes.
Ensure that all travel documents (passports, visas, etc.) are valid; this is the sole responsibility of the passenger.
A copy of your E-Ticket receipt for immigration purposes.
For our code-share flight with British Airways, you need to have your BA record locator to be able to web check-in on BA’s website or at the Kiosk in Gatwick.
Failure to present any of the above documents or meet the verification or requirements will result in a penalty as well as denial to board the aircraft.
Web check-in saves you timeIf you hold an e-ticket for travel on Caribbean Airlines you can save time and web check-in within 24 hours and up to 4 hours prior to your scheduled flight departure time. Please visit our website for full details.
Airport Check-in Times / Security Processing TimeYou are advised to observe the required three (3) hour check-in requirement for international flights and two (2) hour check-in requirement for domestic flights. International flights close one (1) hour prior to the scheduled departure time and domestic flights close forty (40) minutes prior to the scheduled departure time.
Baggage EmbargoCaribbean Airlines wish to advise our customers that boxes, excess, oversize or overweight luggage will not be allowed as baggage on any Caribbean Airlines flights during the Trinidad and Tobago Summer season. As such all passengers travelling during the period 27th June – 2nd September 2008 will not be allowed any other luggage other than your regular baggage allowances.
For details on your Baggage Allowance click here.
For further assistance please do not hesitate to contact us
To view our Legal Notice Notices and your Conditions of Contract click here.CLICK HERE to opt out of receiving future e-mails from Virtually There.Caribbean Airlines Limitedwww.caribbean-airlines.comThe Warmth of the Islands


Total price for this trip: C$1,015.26
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1 Review the flight details
function ShowTangoInfo()
{
var text = "Restrictions may include seat selection fees, higher airport change fees, and limited Aeroplan (R) miles";
TT("Tango fare", text, 0, 250);
}

Travelling to Georgetown
Thu 1 Oct 2009
Edmonton (YEG)Depart 1:55 pm
to
Minneapolis (MSP)Arrive 5:35 pm Terminal LINDBERGH TERMINAL
1,749 km(1,087 mi)Duration: 2hr 40min
DL Flight: 2858 Operated by: NORTHWEST AIRLINES
3Economy/Coach Class, Snack, Airbus A319
Please check in with Northwest. If checking in at a kiosk, use your name rather than confirmation number.
Minneapolis (MSP)Depart 7:05 pm Terminal LINDBERGH TERMINAL
to
New York (JFK)Arrive 10:51 pm Terminal 4
1,637 km(1,017 mi)Duration: 2hr 46min
DL Flight: 3294 Operated by: NORTHWEST AIRLINES
3Economy/Coach Class, Dinner, Airbus A319
Fri 2 Oct 2009
New York (JFK)Depart 1:10 am Terminal 3
to
Georgetown (GEO)Arrive 7:00 am
4,096 km(2,545 mi)Duration: 5hr 50min
DL Flight: 383
3Economy/Coach Class, Breakfast, Boeing 757
Total distance: 7,482 km (4,649 mi)
Total duration: 11hr 16min (15hr 5min with connections)
Travelling to Edmonton
Fri 30 Oct 2009
Georgetown (GEO)Depart 9:00 am
to
New York (JFK)Arrive 2:59 pm Terminal 3
4,096 km(2,545 mi)Duration: 5hr 59min
DL Flight: 384
3Economy/Coach Class, Breakfast, Boeing 757
New York (JFK)Depart 6:00 pm Terminal 4
to
Minneapolis (MSP)Arrive 8:25 pm Terminal LINDBERGH TERMINAL
1,637 km(1,017 mi)Duration: 3hr 25min
DL Flight: 3299 Operated by: NORTHWEST AIRLINES
3Economy/Coach Class, Dinner, Airbus A319
Minneapolis (MSP)Depart 9:15 pm Terminal LINDBERGH TERMINAL
to
Edmonton (YEG)Arrive 11:12 pm
1,749 km(1,087 mi)Duration: 2hr 57min
DL Flight: 2860 Operated by: NORTHWEST AIRLINES
3Economy/Coach Class, Airbus A319
Total distance: 7,482 km (4,649 mi)
Total duration: 12hr 21min (16hr 12min with connections)
Tip: Flight terminals may change. Please confirm the terminal with the airline before leaving for the airport

Friday, July 25, 2008

FOIP CLERK 111...1652

Clerk III - FOIP Clerk
Job Number: 1652
Classification Title: Clerk III
Open Date: Jul 23, 2008
Closing Date - 12:01am (in the morning) on: Aug 1, 2008
Union: CSU 52
Number of Openings (up to): 1 - Permanent Full-time
Department:Support Services and Department Relations Section (Community Services Department)

Work Location(s) CN Tower, 10004 - 104 Ave (025), T5J 0K1
Description:
As the FOIP (Freedom of Information and Protection of Privacy Act) Clerk you will be involved in supporting the FOIP Coordinator and supporting the department records coordination. Your responsibilities will include:
Receiving and acknowledging FOIP inquiries from the public or staff.
Recording inquiries and maintaining FOIP files.
Initiating requests for information to various branches of departments and follow up.
Preparing memos/correspondence for review.
Preparing copies of documentation and noting or removing duplicates.
Reporting FOIP activity levels as required for the Department.
Attending Corporate FOIP meetings.
Working with department records coordination in managing hard copy and electronic records and other duties as required.

Qualifications:
Completion of the twelfth (12th) school grade, including business subjects with emphasis on general office practices, or completion of an appropriate certificate program from an approved business school/college.
A minimum of three (3) year's progressively responsible and diversified office experience including FOIP experience and records management.
Applicant must have FOIP training (eg. introduction to FOIP course and FOIP in the City). FOIP certification is preferred.
Strong communication and interpersonal skills.
Demonstrated discretion and tact when dealing with FOIP inquiries.
Supervisory knowledge and course work.
Familiarity with civic/department structure, policies, and experience working in cross department committee structures.
Able to use Microsoft office software package.
NOTE: Applicants may be tested.

HOURS OF WORK: 33.75 hours per week, Monday - Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.

SALARY RANGE: 21M, Salary Grade: 012, $19.969- $25.039 (Hourly), $1,347.91 - $1,690.13 (Bi-Weekly), $35,180.39- $44,112.46 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

GENERAL: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office. The City of Edmonton thanks all applicants for their interest in this employment opportunity; however, only those candidates considered for the position will be contacted. AA/JZ

BUSINESS DEVELOPMENT ANALYST..1701

& Business Development Analyst
Job Number: 1701
Classification Title: Methods Analyst II
Open Date: Jul 22, 2008
Closing Date - 12:01am (in the morning) on: Aug 6, 2008
Union: CSU 52
Number of Openings (up to): 1 - Permanent Full-time
Department:Business Development Section (Transportation Department)

Work Location(s) Scotia Place, 10060 Jasper Ave (131), T5J 3R8
Description:
Analyze, organize, and conduct research and environmental scanning used in the preparation of the branch business plan.
Identify, analyze and recommend the validity of pursuing major changes in direction and/or business development opportunities, including how proposed changes will affect operations and policy.
Lead and manage the work of project teams.
Identify best practices and benchmarks for improving the branch effectiveness and efficiency, internally and externally.
Organize and conduct customer and employee research and/or select and manage contractual services to carry out surveys and research on behalf of section and/or branch. Prepare reports and present findings.
Analyze and organize branch information, disseminate and explain impact on services, operations, IT, HR, and marketing.
Qualifications:
University degree in business, planning, a scientific field or a related degree.
Four years of project management, research and analytical experience as well as synthesizing information into reports.
Considerable knowledge of research techniques, analysis procedures and ability to distill large amounts of information into key findings.
Knowledge of business case analysis, including basic knowledge of operations, finance, information technology, human resources and marketing.
Business development and planning experience is an asset.
Experience in leading multi-functional teams.
Very Good analytical and organization skills, with the ability to present information clearly and concisely in reports and presentations.
Advanced computer skills including Word and Excel.
Experience with research software.
HOURS OF WORK: 33.75 hours per week, Monday - Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.

SALARY RANGE: 21M, Salary Grade: 030, $33.999 - $42.960 (Hourly), $2,294.93 - $2,899.80 (Bi-Weekly), $59,897.74 - $75,684.78 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

GENERAL: Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office. Applicants will be required to arrange their own transportation and where appropriate will be reimbursed in accordance with City of Edmonton policy. This may require the applicant to obtain business use auto insurance. The City of Edmonton thanks all applicants for their interest in this employment opportunity; however, only those candidates considered for the position will be contacted.
HUMAN RESOURCES CONSULTANT: DP / AE
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Tuesday, July 22, 2008

EDMONTON TO PORT OF SPAIN..JULY 22/08

Total price for this trip: C$1,369.40
var szWC = "What's a voucher?";
var szCPM = "We sometimes reward you with vouchers that can be used for discounts on Expedia.ca travel purchases. Vouchers generally arrive via mail or e-mail. Voucher values vary, and only one voucher can be used per purchase.";
var szMERC = "--Enter redemption code--";
function CpnD(s,b){s.innerHTML="Vouchers ";b.style.display='block';getObj('CouponCode').focus()}
I have a voucher.
document.write(szWC);

What's a voucher?

Only one voucher may be used per purchase. You're not signed in to an account. To use a saved voucher, or to save a voucher to your account, please sign in.
I have a voucher. I don't have a voucher.

Apply and re-price

1 Review the flight details
function ShowTangoInfo()
{
var text = "Restrictions may include seat selection fees, higher airport change fees, and limited Aeroplan (R) miles";
TT("Tango fare", text, 0, 250);
}

Wed 1 Oct 2008
Edmonton (YEG)Depart 3:40 pm
to
Toronto (YYZ)Arrive 9:20 pm Terminal 1
2,699 km(1,677 mi)Duration: 3hr 40min
AC Flight: 178
3Economy/Coach Class, Meal, Airbus A320
Toronto (YYZ)Depart 11:55 pm Terminal 3
to
Port of Spain (POS)Arrive 5:35 am
var strFltInBlkTitle1 = "Flight arrives on Thu 2 Oct"
var strFltInBlkMsg1 = "The arrival date for this flight is one day after the departure date."

+1 day
4,065 km(2,526 mi)Duration: 5hr 40min
BW Flight: 601
3Economy/Coach Class, Boeing 737-800
Total distance: 6,764 km (4,203 mi)
Total duration: 9hr 20min (11hr 55min with connections)
function ShowTangoInfo()
{
var text = "Restrictions may include seat selection fees, higher airport change fees, and limited Aeroplan (R) miles";
TT("Tango fare", text, 0, 250);
}

Fri 31 Oct 2008
Port of Spain (POS)Depart 12:35 pm
to
Toronto (YYZ)Arrive 6:40 pm Terminal 3
4,065 km(2,526 mi)Duration: 6hr 5min
BW Flight: 600
3Economy/Coach Class, Boeing 737-800
Toronto (YYZ)Depart 10:55 pm Terminal 1
to
Edmonton (YEG)Arrive 1:15 am
var strFltInBlkTitle2 = "Flight arrives on Sat 1 Nov"
var strFltInBlkMsg2 = "The arrival date for this flight is one day after the departure date."

+1 day
2,699 km(1,677 mi)Duration: 4hr 20min
AC Flight: 135
3Economy/Coach Class, Meal, E90
Total distance: 6,764 km (4,203 mi)
Total duration: 10hr 25min (14hr 40min with connections)
Tip: Flight terminals may change. Please confirm the terminal with the airline before leaving for the

EDMONTON TO PORT OF SPAIN..JULY 22/08

Total price for this trip: C$1,369.40
var szWC = "What's a voucher?";
var szCPM = "We sometimes reward you with vouchers that can be used for discounts on Expedia.ca travel purchases. Vouchers generally arrive via mail or e-mail. Voucher values vary, and only one voucher can be used per purchase.";
var szMERC = "--Enter redemption code--";
function CpnD(s,b){s.innerHTML="Vouchers ";b.style.display='block';getObj('CouponCode').focus()}
I have a voucher.
document.write(szWC);

What's a voucher?

Only one voucher may be used per purchase. You're not signed in to an account. To use a saved voucher, or to save a voucher to your account, please sign in.
I have a voucher. I don't have a voucher.

Apply and re-price

1 Review the flight details
function ShowTangoInfo()
{
var text = "Restrictions may include seat selection fees, higher airport change fees, and limited Aeroplan (R) miles";
TT("Tango fare", text, 0, 250);
}

Wed 1 Oct 2008
Edmonton (YEG)Depart 3:40 pm
to
Toronto (YYZ)Arrive 9:20 pm Terminal 1
2,699 km(1,677 mi)Duration: 3hr 40min
AC Flight: 178
3Economy/Coach Class, Meal, Airbus A320
Toronto (YYZ)Depart 11:55 pm Terminal 3
to
Port of Spain (POS)Arrive 5:35 am
var strFltInBlkTitle1 = "Flight arrives on Thu 2 Oct"
var strFltInBlkMsg1 = "The arrival date for this flight is one day after the departure date."

+1 day
4,065 km(2,526 mi)Duration: 5hr 40min
BW Flight: 601
3Economy/Coach Class, Boeing 737-800
Total distance: 6,764 km (4,203 mi)
Total duration: 9hr 20min (11hr 55min with connections)
function ShowTangoInfo()
{
var text = "Restrictions may include seat selection fees, higher airport change fees, and limited Aeroplan (R) miles";
TT("Tango fare", text, 0, 250);
}

Fri 31 Oct 2008
Port of Spain (POS)Depart 12:35 pm
to
Toronto (YYZ)Arrive 6:40 pm Terminal 3
4,065 km(2,526 mi)Duration: 6hr 5min
BW Flight: 600
3Economy/Coach Class, Boeing 737-800
Toronto (YYZ)Depart 10:55 pm Terminal 1
to
Edmonton (YEG)Arrive 1:15 am
var strFltInBlkTitle2 = "Flight arrives on Sat 1 Nov"
var strFltInBlkMsg2 = "The arrival date for this flight is one day after the departure date."

+1 day
2,699 km(1,677 mi)Duration: 4hr 20min
AC Flight: 135
3Economy/Coach Class, Meal, E90
Total distance: 6,764 km (4,203 mi)
Total duration: 10hr 25min (14hr 40min with connections)
Tip: Flight terminals may change. Please confirm the terminal with the airline before leaving for the

Saturday, June 14, 2008

311 TEAM LEAD..JOB NUMBER..1450..

311- Team Lead
Job Number: 1450 Classification Title: Public Service Rep II Posting Date Jun 10, 2008 Closing Date - 12:01am (in the morning) on: Jun 18, 2008 Union: CSU 52
Number of Openings (up to): 3 - Permanent Full-time
Department:311 (Corporate Services Department)
Work Location(s)

T5J 2Y8
Description:
311 is a new City service where citizens only have one number to contact for information and City services. Working under a supervisor, Team Leads will provide support and guidance to the agents through outstanding leadership, facilitation and organizational skills. Team Leads are responsible for coaching and developing agents to deliver exceptional customer service and information to City of Edmonton citizens. They will assist Supervisors in establishing and meeting performance measurements and target goals for continuous improvement through coaching, feedback and documentation of agent progress and performance.
Team Leads will also be assigned additional operational responsibilities which may include one or more of the following: staff scheduling, staff training, overseeing escalations, handling escalations, knowledge management and service levels. All Team Leads are responsible for staff retention.

Scheduling: Preparing the 311 work schedule, ensuring that there is enough coverage.
Responsibilities include:
· Compiling and analyzing statistical data for forecasting and scheduling workload activity and resource requirements;
· Vacation planning and coverage;
· Developing and implementing schedules to meet demand.
Training - Researching, developing, and delivering training modules to 311 agents.
Responsibilities include:
· Developing the in-house training programs and make recommendations on external training programs;
· Delivering training programs, or bringing in a third party to deliver training;
· Ensuring that agents are kept up to date on training and have training plans in place;
· Ensuring that agents are trained on bringing in revenue for the City. i.e. if someone calls and has questions about booking a facility for a wedding, the agent needs to be able to sell what the City has to offer.
Agent/Citizen Support - Answering escalated calls, as well as training and mentoring 311 agents assigned to the escalation desk.
Service Level - Providing on-floor support assisting agents with calls.
Responsibilities include:
· Overseeing day to day call volumes;
· Assisting agents with difficult calls/questions if they are unable to answer or satisfy the customer;
· Dealing with numerous issues, demanding customers and short deadlines throughout the day;
· Compiling reports for service level results;
· Projecting volume levels and interacting with the scheduler in order to meet targets;
· Supporting service delivery to achieve a high standard of accuracy, efficiency, effectiveness, and customer service.
Knowledge Management:
· Ensuring that the scripting of the knowledge network is current and detailed in the system;
· Reviewing what types of calls are being received by agents and identifying if certain forms or other types of information can be put up on the web so that citizens can access more web self-service options;
· Ensuring that any communication going out to agents is delivered in an appropriate manner;
· Responsible for all pre-work communication, meeting topics, content, maintenance and delivery.
Qualifications:
Completion of grade 12 or completion or an appropriate certificate program from an approved business school/college; Post-secondary education is an asset.
A minimum of five years experience working in a call centre environment; including two years at the team lead level.
Call centre training and supervisory coursework.
Previous experience successfully leading call centre teams within a customer focused environment; Ability to develop a team in terms of professionalism and efficiency.
Previous experience providing performance appraisals.
Problem solving skills.
Ability and willingness to be trained for new skills and abilities.
Proficiency in Microsoft Office and experience with scheduling.
Proven ability to work under pressure in a fast paced environment.
Excellent communication (verbal and written) and interpersonal skills.
Ability to build relationships with direct reports, supervisors, and co-workers.
Equivalent combinations of education and experience will be considered.
Applicants will be tested
A security clearance is a condition of employment. The successful candidate will be required to obtain a Security Clearance letter from the Edmonton Police Department.
Hours Of Work:
33.75 hours per week, Monday - Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.

Salary Range:
21M, Salary Grade: 014, $21.79 - $27.30 (Hourly), $1,470.82 - $1,842.48 (Bi-Weekly), $38,388.53 - $48,088.73 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General:
Civic Service Union 52 members are requested to send a copy of their application for this competition to the union office. The City of Edmonton thanks all applicants for their interest in this employment opportunity; however, only those candidates considered for the position will be contacted.

Human Resources Consultant: AA/MB